Floor housekeeping services blunder thru to keep the bottles and ash trays off the floor (tripped on them twice) Sand HIll Cafe consistently short staffed with long seating waits when one can look in and see the empty tables they can't fill due to do no wait staff. Sierra in Valet rude and uncommunicative the day there was a problem which was clearly due to staffing shortage. However, past three months overall hospitality is awful. I visit frequently and consider the play to be fair. if your planning on visiting Gun Lake you may want to save your money and plan to drive a little further, trust me when I tell you that you will have a better time and better comps. Take it for what its worth, but no one can be that unlucky only in one place, unless that place ensures that you are unlucky, not to mention that they have the worst point and comps of any place I have ever been. I say all of that to say this, With the amount of visits to Gun lake a coupled with the amount I play its is impossible not to have accidently hit a pay out. I even had two others in Indiana and 1 in Vegas during the same 4 year period. This is would not be the total problem except I have had 4 in soring eagle, 2 in fire keepers, and 1 in four winds. We have frequented Gun Lake more then any of the others primarily due to its close proximity to our home (about 25mins), and in four years I have never had one hand pay in this place, and my wife has had 1.

I have never been one to complaint about an casino experience or even write a review but in this case Gun lake casino truly needs to clean up its act.

We are both retired and take trips to casinos and resorts frequently. My wife and I have been in the Grand Rapids area for a little more then 4 years, we have been to every casino within driving range, (Soring Eagle, Fire keepers, little river and Four Winds.

Gun lake casino expansion plans